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Terms and conditions of the AZHAARA online store

These terms and conditions define the rules for using the AZHAARA online store, available at www.azhaara.com . The store is operated by the seller:

LL Company Sp. z o. o.

Niecała Street 9/10
00-098 Warsaw
Tax Identification Number (NIP) 5253023910


e-mail: bok@azhaara.com

1. Shopping in the store
  • The sales contract is concluded between the Buyer and the Seller via the website.

  • To place an order, you must provide your contact and address details.

  • Placing an order constitutes acceptance of the regulations.

2. Prices and payments
  • Prices are given in Polish zloty and include VAT.

  • The price includes delivery costs, which are visible before placing the order.

  • Available payment methods: bank transfer, fast online transfer, payment card, BLIK.

3. Delivery
  • Goods are delivered within Poland by a courier company.

  • The processing time is usually 1–5 business days from receipt of payment.

  • The buyer is obliged to check the shipment upon receipt.

4. Right of withdrawal
  • The consumer may withdraw from the contract within 14 days of receiving the goods.

  • To exercise the right of withdrawal, you must inform the Seller by e-mail or in writing.

  • The consumer returns the goods at his own expense, in a condition that does not exceed normal use.

  • Refunds will be made within 14 days of receipt of the returned goods.

5. Complaints
  • If the goods are defective or inconsistent with the contract, the Buyer has the right to make a complaint.

  • Complaints must be submitted by e-mail or in writing, attaching a description of the defect and proof of purchase.

  • Complaints are considered within 14 days.

6. Personal data
  • The administrator of personal data is the Seller.

  • The data is processed solely for the purpose of fulfilling the order.

  • Details can be found in the Privacy Policy available on the Store's website.

7. Final provisions
  • In matters not regulated by these regulations, the provisions of the Civil Code and the Consumer Rights Act shall apply.

  • The Terms and Conditions are available at www.azhaara.com and are effective from the moment of publication.

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